Fixed Telephony Services Market — Current State, Drivers, and Outlook
Market Overview
Fixed telephony services, which include traditional landline voice delivered over PSTN/ISDN networks and IP-based fixed voice or managed VoIP services, remain a vital component of global telecommunications. While the segment has experienced steady decline due to mobile substitution and the rise of broadband-based voice solutions, it continues to play a key role in enterprise communication, government services, and regions where mobile infrastructure is limited.
Key Market Drivers
Migration to IP Networks: Telecom operators are actively transitioning from legacy PSTN systems to IP-based voice services. This shift reduces operational costs, improves scalability, and allows for integration with advanced communication platforms.
Enterprise Demand for Managed Services: Businesses are increasingly adopting managed VoIP, SIP trunking, and unified communications solutions for flexibility, cost savings, and enhanced collaboration tools.
Broadband Penetration: As broadband coverage expands, bundled packages that combine internet, television, and fixed voice remain attractive to households and small businesses.
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